Effective communication strategies can help you build strong working relationships with clients and customers, team members, managers, and internal customers. Use the tips in the following list:
- Respond to requests by emphasizing what you can do to help meet them. Being attentive with the people around you builds trust and confidence so other will deal with you.
- Follow through and do what you say you’ll do. Finishing the task and don’t leave any task undone is very important to make you a reliable employee.
- Listen without passing judgment and don’t rush in to give advice. A good listener is an
- When you have concerns, work them out with the source, not with others. Never talk to those who are not involve with the issue or talk directly to those who are concern to avoid conflict being tactful in dealing with coworkers will improve the working relationship.
- Communicate with respect in every interaction regardless of whether you like the person. Even you are in higher position with other colleagues always be respectful never show impartiality nor degrade others in the working place.
- When others give you assistance or support, express appreciation for it. Learn to appreciate others with the things or help they offer or give to you in working area, saying thank you or showing gratitude is really a big check.
- Focus on issues, not personalities, when you discuss work matters and problems. Be professional in tackling work problems never be little others if there are failures being occurred related with the work. Discuss it with the members without finding fault on how weak the personalities or characters of your colleagues in dealing with the work matters and issues.
- When differences in views or ideas occur, work first to understand them from the other person’s perspective. Respect begets respect, work out with the ideas of your coworkers and be open with suggestions. Be open minded with all the positive possibilities in working out with the work related issues.
- Be direct and sincere as normal practices. Being tactless is different from direct and sincere, it is important to be more precise and at the same time honest with our colleagues while working with them in order to avoid misunderstanding and miscommunication.
- Use humor in good taste. Having humor in working area creates positivity and eases the tension if there is. But always make it in good taste and be sure no one will hurt the feelings of others.
advantage to make the clients team members and even the boss entrust and have a good working relationship with them.
By: MRS. ARDETH C. BELLEZA
