A manager involved in the managerial funxti9ons must learn to communicate. Communication is integrated in almost everything he has to do. To gain acceptance of the organization’s and his policies, to win the cooperation of his employees, to get ideas and instructions clearly understood and to bring about necessary changes in performances, he has to learn the fine points of communication.

                A manager uses one or a  combination of the following approaches when he communicates:

1. Developmental Communication. The manager assumes that two heads are better than one. He does not think that he is always right. He encourages the contribution in the form of suggestions and ideas from the people he works with. He strives for the joint understanding of problems and tasks.
2. Controlling Communication. A manager who subscribes to this approach believes that there are no alternatives to his ideas so he finds no need to consult others. He believes that his own ideas or solutions are best. A controlling approach to communication often results in speedy action, most especially  when the manager has complete knowledge of the situation and the necessary background knowledge and experience. The controlling approach is, however, not effective when his employee’s resistance to his ideas is high.
3. Relinquishing Communication. In this approach, the manager relinquishes his role as manager-makes few contributions of his own ideas and tries to shift the burden to his employees.
4. Withdrawing Communication. The manager completely withdraws. He avoids interaction with the people he works with and simply interested in maintaining the status quo. He neither gives ideas nor solicits any from others. He is not a manager, but simply a presence in the organization. When confronted with a crisis, he simply withdraws from it.     

 

                

By: ANITA C. DUQUEZ Assistant Principal II, Jose C. Payumo Jr. Memorial High School